This year’s standout CE session at the NAB Mid-Year Meeting 2025 in Santa Fe was Ralph Peterson’s keynote, Managing When No One Wants to Work . Addressing the very real workforce challenges facing healthcare leaders today, Ralph challenged the idea that disengagement is inevitable. Drawing on more than 20 years of experience in long term care and leadership development, he used humor, storytelling, and memorable metaphors to reframe how leaders think about turnover, call outs, and morale.
Rather than focusing on compliance alone, the session emphasized the power of culture. Ralph shared practical strategies centered on communication, consistency, accountability, ...