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Exam Scheduling

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UPDATE: As long term care administration is deemed essential, PSI has opened select exam testing sites on a limited basis, to allow candidates to complete exams to become licensed. Candidates whose exam application has been approved can schedule exams online via the nab.useclarus.com website or by contacting PSI at 1-833-892-5442.

For candidates approved for testing prior to June 1, 2020, testing windows will be extended to August 31, 2020.

Candidates approved for testing starting June 1, 2020 will be given a 120 day testing window. This time frame will be periodically assessed and as seating capacity increases, we will reassess the need for the extended time frame for testing and eventually return to a 60 day testing window.

Due to the fluidity of state, county, and city restrictions, PSI has had cases of centers closing on short notice after re-opening. If this happens, PSI will prioritize contacting all impacted exam candidates, in order by date, to assist with rescheduling. Please check email and voicemail often in order to review communication regarding last-minute updates of a scheduled exam.

PSI has implemented safety and sanitation procedures to ensure all candidates and test center administrators are safe. Please see PSI's FAQ document regarding what steps they are taking and what is expected of candidates.   

If your state licensing board has given you a deadline by which all exams must be completed to become licensed and it expires prior to the extension date, please contact the state board directly. State board contacts can be found by clicking here

Candidates can reschedule up to and including the day of testing at no penalty. In most cases, this can be done online, without needing to contact the PSI call center.

If you need to contact PSI, please call 1-833-892-5442 or email nabcandidatesupport@psionline.com 

The NAB licensure examinations were most recently published in July 2019. All examination content reflects what was current practice at that point in time. As such, changes to practice in the long-term and post-acute healthcare profession/industry that have been necessitated by the coronavirus situation and other recent developments are not yet assessed by the NAB licensure examinations. Examinees are advised to respond to examination content accordingly.